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Returning Policy

Free returns for damaged products at the time of delivery or manufactured defects.

You have 10 days from the date of shipment to initiate the return or exchange of an item. After 10 days all sales are final and all items are subject to the terms and conditions of the manufacturer's warranty. In most cases you will need to contact the manufacturer directly for warranty service or support.

To qualify for a return:

You must contact SEA Products at 610 761 7340 or [email protected] and get a RMA number. RMA numbers must be printed on the return item box or packing slip.

Returned items must be returned new and unused in the same manufacturer's packing.  Make sure you include any or all parts in order to receive a full refund.

Items that are returned damaged or used or missing parts are not eligible for a refund.

Custom and special orders are not returnable.

Steps for a Return

Contact us for a RMA number and we will give you the best option for the return.

All products must be returned in new, unused, sellable condition, in original manufacturer's packaging, with all paperwork, parts and accessories to insure full credit.

Refunds are process once the item has been received and determined that the product is in new, unused and sellable condition.  The refund will be returned to the credit card.

Damaged or Defective Products

Call us immediately at 610 761 7340 to let us know the product was damaged.

Take pictures of the damaged product at delivery.  Do NOT accept any product with damage to the box or crate.  Refuse the item to the dryer,  mark on the packing or BOL "Damaged and Refused because of damage" and have it returned to the manufacturer.

You must take pictures of the damage in order to process the return so we can start a claim on the damaged product.

Replacement Terms

In the event that we send you a replacement, you will be required to return the damaged or defective item within 20 days to avoid being charged for both the replacement and the original. Additionally, we can only replace the exact item and version you ordered.

Shipping Refunds

The customer is responsible for all shipping and handling charges on returned items.